An AI operations assistant embedded in the Normec Integration Platform. Instead of digging through logs, business and technical stakeholders ask in plain language — "what failed today?", "why did this order not sync?" — and get a traced, explained answer. Built on Azure with Microsoft Semantic Kernel.
Follows a message across connectors and explains where and why it stopped — no log spelunking.
Clusters and summarises failures, surfaces the root cause and the affected systems.
Health, throughput and backlog on demand, in language non-engineers understand.
Managed identities, least-privilege API access and full auditability across environments.
Architecture & delivery by Leo Sharma · Normec Group engagement